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Home / Student Loans / Student Loan Refinance / ELFI Student Loans Review: Pros, Cons, And Alternatives

ELFI Student Loans Review: Pros, Cons, And Alternatives

Updated: June 6, 2024 By Robert Farrington 3 Comments

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ELFI Student Loans

ELFI, short for Education Loan Finance, is a student loan lender that offers both student loan refinancing and private student loans.

Student loan refinancing is the process of trading in old federal and/or private loans for a new private loan for either a lower interest rate or lower monthly payments.

It could be a good option if you're looking to reduce your monthly payments and maximum interest savings. If you’ve heard of student loan refinancing, you've probably heard of ELFI, or Education Loan Finance.

Let's take a look at how ELFI compares and why we put the company on our list of the 10 Best Places To Refinance Your Student Loans.

Bonus offer: ELFI is currently offering up to a $1,100 bonus to our readers for refinancing their student loans! Check it out here.


ElFi Review 2023

Quick Summary

  • Student loan refinancing with top-notch rates and terms
  • Private student loans with some of the lowest rates available
  • Up to a $1,100 bonus for College Investor Readers
APPLY NOW

ELFI Student Loan Refinancing Details

Product Name

ELFI Student Loan Refinancing

Min Loan Amount

$10,000

Max Loan Amount

No Maximum

Variable APR

5.28% - 8.99% APR

Fixed APR

5.48% - 8.69% APR

Loan Terms

5, 7, 10, 15, 20 Year Terms

Promotions

Up to $1,100 bonus

Table of Contents
What Is ELFI (Education Loan Finance)?
ELFI Student Loan Refinancing
Private Student Loans
Are There Any Fees?
How Do I Contact ELFI?
Is It Safe And Secure?
Why Should You Trust Us
Who Is It For And Is It Worth It?
ELFI FAQ
ELFI Features

What Is ELFI (Education Loan Finance)?

ELFI is a leading student loan lender offered through Southeast Bank known for having among the lowest rates in the industry coupled with the highest level of customer service through its award-winning Student Loan Advisor program.  ELFI has not-for-profit roots through SouthEast Bank’s holding company, Education Loan Finance, Inc. which has been around for over 25 years. 

While there are other options for student loan refinancing through multiple lender, ELFI provides numerous benefits that set ELFI apart from its competitors, such as loan consolidation, bonus payments, and Parent PLUS loans refinancing. 

If you have graduated from school and have a stable job, ELFI can probably help you reduce your payments and interest rate. ELFI offers competitive interest rates for student loan financing, with some of the lowest we've seen on the market.

With ELFI, you can repay your student loans efficiently on your own terms, as long as you meet the requirements outlined below. ELFI is available in all 50 states, Washington D.C., and Puerto Rico. 

ELFI Student Loan Refinancing

ELFI student loan refinancing offers several benefits and only a few, minor drawbacks. Let's take a closer look at what it has to offer for student loan borrowers.

Refinancing Rates

ELFI offers competitive refinancing rates for those who have over $10,000 in student loan debt and who qualify.

The rates are as follows:

  • Variable Rate: 5.28% - 8.99% APR
  • Fixed Rate: 5.48% - 8.69%% APR

You can choose from fixed or variable interest rates. A fixed interest rate will lock in the rate despite changes in the market, whereas a variable interest rate will depend on the rise and fall of the market.

Consequently, borrowers who opt for variable interest rates may end up paying a bit more over a longer period of time. Borrowers who want stable interest rates should opt for a fixed rate repayment plan.

If you go with a variable interest rate, don’t worry. ELFI’s variable rates won’t increase more than once every three months, and will never exceed 9.95%.

Repayment Terms

Refinancing is designed to result in better loan terms. ELFI’s terms are very flexible, with terms including 5, 7, 10, 15, and 20-year options. The loan terms for Federal consolidation loans can be anywhere up to 30 years.

A shorter term means a larger monthly payment but a lower interest rate, resulting in less paid over the life of the loan. A longer term may allow for a lower monthly payment, but you will pay much more overall as the interest rate will be much higher.

Parent PLUS Loan Refinancing Options
ELFI is one of the few refinancing companies that offers refinancing services for parents that have taken out student loans for their child’s college education. ELFI’s Parent PLUS loans offer a lower interest rate and better terms.

Parents are able to refinance their parent loans into the student’s name so long as there is consent from both sides and the student is willing to accept responsibility for the debt (and they qualify for it).

In addition, parents can also combine other private loans into this consolidation and refinancing plan to simplify the payment process.

Bonus Offer

ELFI has offered a generous bonus offer to readers of The College Investor who take action. Right now, they are offering up to $1,100 if you refinance your student loans with them. It breaks down like this:

  • $1,100 bonus when you refinance at least $100,000 in student loans!
  • $550 bonus when you refinance less than $100,000 but at least $50,000 in student loans!

Get your bonus and start the process here!

Make sure you check out our full list of Student Loan Refinancing Bonus Offers.

No Cosigner Release Option

While ELFI does allow borrowers with limited credit history to apply with a cosigner, it unfortunately does not offer any sort of release program. If you'd like to release your cosigner down the road, you'd need to apply for a new refinance loan on your own.

What Borrower Protections Are Available?

A big disadvantage is that you will lose benefits associated with your federal student loans when you refinance. For example, you won't be able to apply for income-driven repayment plans. ELFI does, however offer up 12 months of hardships forbearance.

On ELFI's private student loans, it offers a 6-month grace period and up to three years of academic deferment should you decide to go back to school. However, it's unclear whether it extends these same benefits to its refinance loan borrowers.

Qualifications

To qualify with Education Loan Finance, you must meet the following requirements.

  • Be a US citizen or a permanent resident in the country

  • Be at least 18 years old or older

  • Have student loan debt that totals no less than $10,000

  • Graduate from an approved education institution with a bachelor’s degree or higher

  • Your debt-to-income ratio needs to show that you have the ability or capacity to pay back the loan

  • You need a sufficient credit score for approval; otherwise a cosigner will be required for approval

Since you are required to have a bachelor’s degree or higher, it follows that you must graduate from college to use ELFI to refinance your student loans.

That can be tough for those that have student loans and didn't graduate. These students sometimes need the most help with their loans, and having a graduation requirement blocks them from refinancing.

Refinancing Comparison

ELFI is typically one of the best student loan refinancing lenders. They offer great rates with awesome bonus offers as well. Check out this quick comparison here:

Header
ElFi comparison
ElFi competitor: Splash Financial
Elfi competitor: Lendkey

Rating

Variable APR

5.28% - 8.99%

5.28% - 9.99%

5.52% - 9.10%

Fixed APR

5.48% - 8.69%

4.99% - 9.99%

5.24% - 9.60%

Bonus Offer

Up to $1,100

Up to $500

Up to $775

Cell
GET A QUOTE
READ THE REVIEW
READ THE REVIEW

Private Student Loans

ELFI also has great private student loans. Since they are a bank, they have access to some of the "cheapest" money available to lend. As a result, they can pass those lower rates onto you.

They offer extremely competitive rates, with standard loan terms and conditions. You can borrow from 5 to 15 years, and they can lend across the entire United States, including Puerto Rico.

The only major drawback is you must be enrolled in a bachelor's degree or more advanced education program.

ELFI also makes it on our list of best private student loan lenders.

Private Loan Rates

ELFI has very competitive loan rates. However, to get the best rates, you'll likely need to have a cosigner that is creditworthy.

Currently, the rates are:

  • Fixed: 4.50% - 14.22% APR
  • Variable: 6.00% - 14.22% APR

Get a private loan quote here >>

Repayment Terms

All ELFI private student loans have repayment terms from 5 to 15 years,

Undergraduate and graduate loans have four different repayment plan options: immediate, interest-only, fixed, and deferred. 

The immediate plan allows you to start repayment right away. The interest-only plan allows you to pay just the interest payments while in school. The fixed plan allows a $25 fixed monthly payment while in school, and the deferred plan allows you to defer payments while you're in school, and for a 6-month grace period after you leave school.

Private Parent Loans

ELFI also offers student loans to parents who want to pay for their children's education. While we typically don't recommend parents borrow to pay for their children's education, for some families, this could be a mathematically better option.

Parent loans are available starting at $1,000, and have repayment terms from 5 to 10 years.

Parent loans have the same repayment plan options as other private loans from ELFI.

Get a parent loan quote here >>

In-School Loan Comparison

ELFI is not the only private student loan lender that offers in-school loans. Here are some of the main ELFI alternatives for in-school private loans, including College Ave and Sallie Mae:

Header
ElFi comparison
ElFi comparison: college ave
ElFi comparison: sallie mae

Rating

Variable APR

6.00% - 14.22%

5.28% - 9.99%

5.52% - 9.10%

Fixed APR

4.50% - 14.22%

4.99% - 9.99%

5.24% - 9.60%

Cell
GET A QUOTE
READ THE REVIEW
READ THE REVIEW

Are There Any Fees?

ELFI borrowers will never have to pay an origination or application fee. In addition, there is never a fee to pay off student loans early.

However, there is a fee for late payments that is the lesser of 5% of the past due amount or $50. There's also a $30 insufficient funds fee.

How Do I Contact ELFI?

ELFI will replace your existing loan servicer with MOHELA or AES - both are also federal student loan servicers. However, ELFI borrowers do have access to a team of student loan experts consistently receives high customer service scores on third-party review sites like Trustpilot. 

ELFI student loan refinancing review

Here are the various ways you can get in contact with their support team:

Phone:
1-844-601-ELFI (3534)

Email:
answers@ELFI.com

Live chat or support ticket:

https://www.elfi.com/contact-elfi/

Business hours:

Monday – Thursday:
8:00 AM – 8:00 PM

Friday:
8:00 AM – 5:00 PM

Saturday:
10:00 AM – 4:00 PM

Sunday:
12:00 PM – 5:00 PM

Is It Safe And Secure?

While ELFI does not handle user deposits like a bank, it does receive a lot of personal information including Social Security numbers. On its privacy page, it does say that it has taken security measures to protect its customer data. Unfortunately, it does not provide any specifics. If you'd like more details about ELFI's data collection and protection policies, you can reach out to one the company's representatives.

Why Should You Trust Us

I am America’s Student Loan Debt Expert™ and have been actively writing about and covering student loans since 2009. Myself and the team here at The College Investor have been actively tracking student loan providers since 2015 and have reviewed, tested, and followed almost every provider and lender in the space.

Furthermore, our compliance team reviews the rates and terms on these listing every weekday to ensure they are accurate. That way you can be sure you're looking at an accurate and up-to-date rate when you're comparison shopping. 

Who Is It For And Is It Worth It?

Student loan refinancing is a great option for borrowers with a stable job and high student loan debts. You can benefit from reduced monthly payments and lower interest rates that also save thousands of dollars on the original value of the loan.

Ultimately, your goal is to pay off your student loans quickly without hurting your wallet. ELFI can help you reach your goals. They have great rates and terms, and can be a good option. 

When shopping for a student loan, make sure you shop around. ELFI could be the best option, but there are other options as well. We also recommend Credible as a comparison tool to help you shop for your loans in one place.

ELFI FAQ

Here are some of the most common questions we get about ELFI:

Is ELFI legit?

Yes. ELFI is a lender that has been around since 2015 and offers competitive rates on private student loans and student loan refinancing.

Who owns ELFI?

Education Loan Finance (ELFI) is a division of Southeast Bank which is based in Knoxville, Tennessee.

What company services ELFI Loans?

ELFI uses MOHELA and AES to service its student loan accounts.

Is ELFI good for my student loans?

It could be! If you have private student loans, refinancing with ELFI could save a lot of money in interest charges. If you have federal loans, though, you should only consider refinancing if you have a stable income as you'll become ineligible for a variety of federal benefits such as income-driven repayment.

Does ELFI offer any bonuses or incentives?

Yes, ELFI is currently offering readers a bonus of to $1,100 if they refinance through our site.

ELFI Features

Min Loan Amount

$10,000

Max Loan Amount

Total loan amount

Rate Type

Fixed or variable

Autopay Discount

0.25% (already reflected in rates shown as all borrowers are required to make automatic payments)

Loan Terms

5,7,10,15, and 20 years

Origination Fees

None

Prepayment Penalty

None

Late Payment Fee

5% of the past due amount or $50 (whichever is less)

Cosigners Allowed

Yes

Cosigner Release

No

Grace Period

Unclear

Eligible Schools

Title-IV accredited schools

Associate Degree Refinancing

No

Customer Service Phone Number

1-844-601-ELFI (3534)

Customer Service Hours

Mon – Thurs, 8:00 AM – 8:00 PM (EST)
Fri, 8:00 AM – 5:00 PM (EST)
Sat, 10:00 AM – 4:00 PM (EST)
Sunday, 12:00 PM – 5:00 PM (EST)

Customer Service Email Address

answers@ELFI.com

Loan Servicer

MOHELA or AES

Address For Sending Payments

For Loans Serviced By MOHELA


MOHELA
P.O. Box 1022
Chesterfield, MO 63006-1022


For Loans Services By AES


American Education Services (AES)
P.O. Box 65093
Baltimore, MD 21264-5093

Promotions

Up to $1,100 bonus

ELFI Student Loan Refinancing
  • Interest Rates
  • Cosigner Release
  • Loan Terms
  • Repayment Length
Overall
4.3

Summary

ELFI is one of the student loan refinancing options offered through Southeast Bank. They offer competitive student loan refinancing terms and rates.

Pros

  • Typically offers some of the lowest rates
  • Highly-rated customer service
  • Strong bonus offer

Cons

  • Higher minimum loan amount
  • No cosigner release program
  • Apply Now
Robert Farrington
Robert Farrington

Robert Farrington is America’s Millennial Money Expert® and America’s Student Loan Debt Expert™, and the founder of The College Investor, a personal finance site dedicated to helping millennials escape student loan debt to start investing and building wealth for the future. You can learn more about him on the About Page or on his personal site RobertFarrington.com.

He regularly writes about investing, student loan debt, and general personal finance topics geared toward anyone wanting to earn more, get out of debt, and start building wealth for the future.

He has been quoted in major publications, including the New York Times, Wall Street Journal, Washington Post, ABC, NBC, Today, and more. He is also a regular contributor to Forbes.

Editor: Clint Proctor Reviewed by: Richelle Hawley

ELFI Student Loans
Editorial Disclaimer: Opinions expressed here are author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, or other advertiser and have not been reviewed, approved or otherwise endorsed by any of these entities.
Comment Policy: We invite readers to respond with questions or comments. Comments may be held for moderation and are subject to approval. Comments are solely the opinions of their authors'. The responses in the comments below are not provided or commissioned by any advertiser. Responses have not been reviewed, approved or otherwise endorsed by any company. It is not anyone's responsibility to ensure all posts and/or questions are answered.
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